Reception and enquiries

Reception and enquiries

How can we help you?

Getting help with

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NHS 111 walk in walk out

Treatment Room

Treatment Room

Let’s see what we can do…

Get immediate help with minor illnesses and injuries:

Pharmacists can also advise on minor illnesses and injuries:

Alternatively you can visit your nearest Minor Injury Unit:

Woking Walk In Centre
Heathside Road,
Surrey,
GU22 7HS
Tel: 01483 846 209
08:00-20:00

If you wish to get advice or see a Nurse or Doctor, please visit our Consulting Room.

Consulting room

Consulting room

How can we help you?

For Health reviews, including Asthma reviews and Smoking cessation please visit our Health Review and Assessment Clinic.

Speak to someone now – Call NHS 111.

Call 111

Call 111 at any time, 24 hours a day. You will speak to NHS professional staff who will help guide you on any medical issue.
Calls are free from landlines and mobiles. 111
Get fast help from a Pharmacist with various conditions such as minor cuts, sprains, aches, colds, headaches, rashes, cystitis.

Visit a Pharmacist

  • No appointment necessary
  • Many pharmacists have a confidential area
  • Open till late and at weekends
Find your nearest pharmacy
See a Nurse for conditions such as vaccinations, sexual health, contraception, blood pressure checks, health reviews, wound management, cervical screening, ear syringing and lifestyle advice.

Contact a Nurse

Ask the Nurse a question online
Book an appointment on the phone01483 284151
Get medical advice and treatment from a Doctor.

Contact a Doctor

Ask the Doctor a question online
Book an appointment online
Book an appointment on the phone01483 284151

COVID-19 Support Room

COVID-19 Support Room

How can we help you?

If you think you might have coronavirus or you’ve been in close contact with someone who has it visit NHS 111 online coronavirus service for advice.

Well-being while staying at home

Taking care of your mind as well as your body is really important while staying at home because of coronavirus (COVID-19).

Visit NHS Every Mind Matters for advice, practice advice and support groups.

If you cannot wait to see a doctor and feel unable to cope or keep yourself safe, it’s important to get support.

Get urgent support now.

Keeping Active

To stay fit and healthy whilst at home, try the NHS Home workout videos.

Advice for patients with pre-existing conditions

Advice for Vulnerable Patients

Wellbeing Centre

Wellbeing Centre

Let’s see what we can do…

Autism

National Autistic Society Surrey Branch

NAS Surrey Branch is a parent-to-parent support group founded by parents in 1995 and run by volunteers. It offers a variety of meetings, talks, parent programmes and activities for families with children and adults with autistic spectrum disorders (ASDs).

Telephone: 07423 435 413

Website: www.nassurreybranch.org

Email: info@nassurreybranch.org

Bereavement

Cruse Bereavement Care

Support, advice and information for children, young people and adults when someone dies. The charity also works to enhance society’s care of bereaved people.

Telephone: 0808 808 1677​

Facebook: @crusebereavementcare

Twitter: @CruseCare

Website: www.cruse.org.uk

Carers

Action for Carers

Surrey Young Carers has been supporting young carers across the county since 1996.

For Adult Carer Support in Surrey:

Telephone: 030 3040 1234

Website: www.actionforcarers.org.uk

Email: CarerSupport@actionforcarers.org.uk

For Young Carers and Young Adult Carers:

Telephone: 01483 568269

Website: www.surrey-youngcarers.org.uk

Carers UK

They’re here to make sure that no matter how complicated your query or your experience, you don’t have to care alone.

Telephone: 020 7378 4999

Website: www.carersuk.org

Email: info@carersuk.org

Cherry Trees

Cherry Trees is a small charity providing home-from-home specialist short breaks for children and young adults aged 0-19 with a range of complex disabilities including learning, physical and sensory impairments.

Telephone: 01483 222506

Facebook: @cherrytreesuk

Twitter: @cherrytreesuk

Website: www.cherrytrees.org.uk

Cross Roads Care

The leading provider of respite breaks to unpaid Carers in Surrey, they provide high-quality, bespoke care for your loved one in their own home.

Telephone: 01372 869970

Website: www.crossroadscaresurrey.org.uk

Email: enquiries@crossroadscaresurrey.org.uk

 

Child Health

Alive N Kicking

Alive ‘N’ Kicking is a highly successful children’s lifestyle weight management service that helps overweight children and young people and their families to reach and maintain a healthier weight. The service provides age specific programmes for families with children aged between 2 to 19 years old.

Telephone: 0208 417 0078

Website: www.ank.uk.com

Email: info@wmc.uk.com

Childhood illness visual guide

Use this visual guide to help you identify common conditions and illnesses that may affect your child. Includes conditions such as measles, slapped cheek syndrome, chicken pox and warts.

Website: www.nhs.uk

Children and Family Health

Provide child health drop-ins led by nursery nurses offering the opportunity for you and your family to access support and advice.

Website: childrenshealthsurrey.nhs.uk

Directorate for Children and Young People

Special Educational Needs: A Graduated Response.

Booklet: SEN Graduated Response Booklet

National Autistic Society

NAS Surrey is a parent to parent support group run by volunteers.
Accept Difference. Not Indifference.

Telephone: 07423 435413

Website: www.nassurreybranch.org

Email: info@nassurreybranch.org

Vaccination planner

Download a personalised vaccination calendar, which highlights the dates your child needs to have their vaccinations by.

Website: www.nhs.uk

Community Groups

Neighbourhood Connections

Neighbourhood Connections are an organisation which meet at the Medical Centre every Wednesday and Friday Afternoon. They provide help and information for people living in the Horsley area.

Neighbourhood Connections Information

West Horsley Wheel Of Care

The Wheel of Care runs four regular and friendly clubs at which all are very welcome.

Website: www.westhorsleywheelofcare.co.uk

Email: info@westhorsleywheelofcare.co.uk

East Horsley Parish Council

East Horsley Parish Council offer groups, events, activities, courses and support.

Telephone: 01483 281148

Website: www.easthorsley.info

Email: parishclerk@easthorsleypc.org

Horsley Directory

The Horsley Directory provides the Horsleys and surrounding communities with information about charity events, clubs and services.

Telephone: 01483 338288

Website: www.thehorsleydirectory.co.uk

Horsley U3A

Horsley U3A currently offers the following activity groups.

Telephone: 01483 283542 or 01483 282062

Website: www.horsleyu3a.org.uk

Domestic Abuse

Surrey Against Domestic Abuse

Frightened, hurt or controlled by a partner, ex-partner or family member? Speak to someone trained to provide you with emotional and practical support.

Surrey Domestic Abuse Helpline (09:00-21:00): 01483 776822

Website: www.healthysurrey.org.uk

Solace

Solace Sexual Assault Referral Centres (SARCs) provide local communities with a safe, discreet and caring environment to support victims of rape and sexual assault.

Website: www.solacesarc.org.uk

Victim Support

As an independent charity, Victim Support work towards a world where people affected by crime or traumatic events get the support they need and the respect they deserve. They help people feel safer and find the strength to move beyond crime.

Surrey Supportline: 0808 168 9274

Lines are open 09:00-19:00 Monday-Friday

If you need support outside of our open hours, call our support line.

Telephone: 0808 168 9111

Website: www.vicitimsupport.org.uk

Drugs and Alcohol

Catalyst

Catalyst offers drug and alcohol users who want to change their lives, access to support, reducing the harm to themselves, their families and communities.

Telephone: 01483 590150

Website: www.catalystsupport.org.uk

Email: info@catalystsupport.org.uk

I-Access Drug and Alcohol Service

We offer advice and information, one-to-one and group sessions and detoxification services to support you with your recovery. If you are concerned about your substance use, or are concerned about someone you know please get in touch with us.

Telephone: 0300 222 5932

Website: www.surreydrugandalcohol.com

Surrey Drug Care

Surrey Drug and Alcohol Care Ltd is a confidential, non-judgemental service.

Telephone: 0808 802 5000

Website: www.surreydrugcare.org.uk

Email: info@surreydrugcare.org.uk

Drinkline

If you’re worried about your own or someone else’s drinking, you can call this free helpline, in complete confidence.

Telephone: 0300 123 1110

Alcoholics Anonymous

Alcoholics Anonymous (AA) is a fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from alcoholism. The only requirement for membership is a desire to stop drinking.

Telephone: 0800 9177 650

Website: www.alcoholics-anonymous.org.uk

Email: help@aamail.org

Talk to Frank

If you have a problem with drugs Talk to Frank for friendly, confidential drugs advice.

Telephone: 0300 123 6600

Text: 82111

Website: www.talktofrank.com

Email: frank@talktofrank.com

More tools and apps
Depression, Anxiety & Stress

Mind

Mind provide advice and support to empower anyone experiencing a mental health problem. They campaign to improve services, raise awareness and promote understanding.

Telephone: 0300 123 3393

Website: www.mind.org.uk

Mind Matters

Mind Matters provide talking therapies to adults registered with a GP in Surrey who are experiencing common mental health problems such as depression, anxiety and stress.

Telephone: 0300 330 5450

Website: www.mindmattersnhs.co.uk

Email: mindmatters.surrey@sabp.nhs.uk

Rethink

Rethink provide expert, accredited advice and information to everyone affected by mental health problems.

Telephone: 0300 5000 927

Website: www.rethink.org

Email: info@rethink.org

Woking Mind

Woking Mind, your local mental health charity.

No one should face a mental health problem alone.

Telephone: 07860 340 739

Website: www.wokingmind.org.uk

Email: info@wokingmind.org.uk

Samaritans

Samaritans offer a safe place for you to talk any time you like, in your own way – about whatever’s getting to you. You don’t have to be suicidal. Call Samaritans free, 24 hours a day 365 days a year.

Telephone: 116 123

Website: www.samaritans.org

Email: jo@samaritans.org

More services for young people
Elderly Care

Dementia

Dementia UK offers specialist one-to-one support and expert advice for people living with dementia.

Telephone: 0800 888 6678

Website: www.dementiauk.org

Email: helpline@dementiauk.org

Dementia Road Map

The Surrey Dementia Roadmap provides high quality information about the dementia journey alongside local information about services, support groups and care pathways to assist primary care to support people with dementia and their carers.

Website: www.dementiaroadmap.info

The Silver Line

Free phone support for older people, 24 hours a day.

Telephone: 0800 470 8090

Website: www.thesilverline.org.uk

Age UK

Age UK is the country’s largest charity dedicated to helping everyone make the most of later life. We believe in a world where everyone can love later life and we work every day to achieve this.

Telephone: 0800 055 6112

Website: www.ageuk.org.uk

Maternity

Children and Family Health Surrey

Surrey’s Family Nurse Partnership (FNP) service supports young women aged 19 or under who are expecting their first baby early in pregnancy until their child is two years old. The service is delivered by a team of specialist nurses who are based at Leatherhead Clinic but who work across the whole of Surrey.

Website: www.childrenshealthsurrey.nhs.uk

Health Unlocked NCT Forum

Connect with others who can offer practical and emotional support about any pregnancy and baby issues.

Website: www.healthunlocked.com

Surrey and Sussex Healthcare

The maternity unit for all of the SASH geographical area is based at East Surrey Hospital.

Telephone: 01737 768511

Website: www.surreyandsussex.nhs.uk

 

Baby Buddy App

Baby Buddy is an award winning mobile phone app for new parents and parents-to-be, created by mums, doctors and midwives.

Download from: play.google.com

Download from: itunes.apple.com

Mental Health

Healthy Surrey

Adult Mental Health and Well-being.

Website: www.healthysurrey.org.uk

Oakleaf

Oakleaf is the only mental health charity in Surrey working as a social enterprise to provide vocational training for those suffering from mental health issues.

Telephone: 01483 303649

Website: www.oakleaf-enterprise.org

Email: info@oakleaf-enterprise.org

Surrey and Borders Partnership Mental Health

Our core purpose is to work with people and lead communities in improving their mental and physical health and wellbeing for a better life; through delivering excellent and responsive prevention, diagnosis, early intervention, treatment and care.

Website: www.sabp.nhs.uk

Sexual Health

Brook

Brook provides free and confidential sexual health and wellbeing services for nearly 250,000 young people UK-wide, each year.

Website: www.brook.org.uk

Healthy Surrey

Sexual health advice and clinics.

Telephone: 020 3317 5252

Website: www.healthysurrey.org.uk

Email: sexualhealth.cnwl@nhs.net

Family Planning Association

A sexual health charity, the Family Planning Association gives straightforward information and support on sexual health, sex and relationships to everyone in the UK.

Telephone: 020 7608 5240

Website: www.fpa.org.uk

Sexual Health Helpline

The National Sexual Health Helpline provided by Public Health England is open Monday to Friday, 09:00-20:00.

Telephone: 0300 123 7123

Stop Smoking

Kick-It

Welcome to Kick-It stop smoking service. Are you ready to Quit Smoking?

Telephone: 020 3434 2500

Website: www.kick-it.org.uk

Email: hello@kick-it.org.uk

NHS Smokefree - Mobile App

The Smokefree app can help you stop smoking by providing daily support and motivation. If you stay smokefree for the 4-week programme you’re up to five times more likely to stay quit for good.

Download from: play.google.com

Download from: itunes.apple.com

Nicorette

Here to help you quit smoking by giving you the information, tools and support you may need.

Website: www.nicorette.co.uk

One You Surrey

This service is based on the latest behaviour change research. You’ll be supported by a team of trained advisers, all of whom are experts in the field of smoking cessation. Choose from private one-to-one consultations, regular group sessions, or you can speak with one of the advisors over the phone.

Telephone: 01737 652168

Website: www.oneyousurrey.org.uk

Email: hello@oneyousurrey.org.uk

Quit Genius

A Timeline of Benefits When You Quit Smoking

Website: www.quitgenius.com

Quit with help

Everyone has a different reason for quitting, get a personalised Quit Smoking Plan.

Website: www.quitwithhelp.co.uk

Weight Management

Healthy Surrey

Healthy Surrey has bought together everything you need to know to help you achieve a healthy weight.

Website: www.healthysurrey.org.uk

NHS Healthy Weight

The plan, which has been downloaded more than 4 million times, is designed to help you lose weight safely – and keep it off.

Website: www.nhs.uk

More tools and apps

Health Review and Assessment Clinic

Health Review and Assessment Clinic

Here we can help you monitor your condition

More than one condition?

Health Reviews

Assessments

Prescriptions and medicines centre

Prescriptions and medicines centre

How can we help you?

Prescriptions

Local Pharmacies

Administration office

Administration office

How can we help you?

Getting help with

Keep us updated

How are we doing?

Register as a new patient

Can’t find what you’re looking for?