Horsley Medical Practice

The Medical Centre, Kingston Avenue, East Horsley, Leatherhead KT24 6QT

General Data Protection Regulations (GDPR)

This is new EU legislation to protect personal data for all EU citizens.  It is a significant change in Data protection for every business in the UK including health care.  It covers Data processing – any action taken with personal data (including storage) and Personal Data – information that about an individual that can identify them.

As a practice we have policies and proceedures in place ensuring all patient data is held securely and all information is strictly confidential.

Please see atttached our Privacy Notices which explains why we collect information about our patients and how that information may be used.

PRACTICE PRIVACY NOTICE

Direct Care

Privacy Notice for Summary Care Record

Privacy Notice NHS Digital

Privacy Notice Risk Stratification

Privacy Notice Safeguarding

Public health Privacy Notice

Template Privacy Notice Care Quality Commission

Template Privacy Notice Emergencies

Template Privacy Notice for National screening programs

Template Privacy Notice for Payments

 

Practice Nurses

The  Nurses, Nurse Practitioner and Healthcare Assistants offer a wide range of services within the practice.  Please click on the link below to find out about the various treatments they provide.

Nurses

National Diabetes Audit

Horsley Medical Practice is taking part in an important national project about diabetes care and treatment in the NHS.  This project is called the National Diabetes Audit (NDA).

To take part we will share information about your diabetes care and treatment with the NDA.  The type of information and how it is shared is controlled by law and enforced by strict rules of confidentiality and security.

Please see leaflet attachment

NDA Leaflet

Prescriptions for Dental Conditions

From 1st February 2016 Guildford and Waverley CCG’s guidance on prescriptions for dental prescriptions will change and therefore any prescription for dental conditions should be obtained through a dentist. The Practice will therefore  no longer be able to supply prescriptions medicines that a dentist could prescribe themselves.

GP’s will not accept request from patients to issue an NHS prescription  for items prescribed on a private prescription by their dentist during dental treatment as a private patient.

The reason behind this decision is based on guidance that focuses on a need for patients to have regular check-ups with a dentist when being treated for a dental condition.  GPS are being advised not to assess or treat dental conditions and to refer to a dentist who has specific expertise to carry out this role.

Nurse Practitioner

WHAT OUR NURSE PRACTITIONER CAN DO FOR YOU

Our Nurse Practitioner is a highly trained prescribing clinician. She has training and qualifications which enables her to diagnose, treat and prescribe for the following conditions:

Minor illness
Ear pain/discharge, acute cough, cold and flu symptoms, new onset of throat/mouth symptoms (tonsillitis, thrush, etc) new onset of eye symptoms, e.g. conjunctivitis, cystitis, new urinary symptoms, acute wound infections/cellulitis, viral illness, sinusitis, new onset dizziness/vertigo, new onset of abdominal pain, new onset of headache, mild anxiety/depression.

Minor Ailment
Hay fever, insect bites and stings, rashes, including impetigo and scabies, eczema/dermatitis (acute), fungal skin infections, allergies, e.g. rashes, hay fever etc, emergency contraception, worms, head lice, acute breast symptoms, nail infections, diarrhea and vomiting, acute constipation.

Minor Injury
Acute back pain, any minor injury to limbs, neck pain (new onset), wounds, animal/human bites, minor cuts and arasions, minor burns and scalds including sunburn, minor head injury (no loss of consciousness). This list is not exhaustive
OUR NURSE PRACTITIONER CAN PRESCRIBE and can also carry out repeat prescription requests.

Please note: only one condition per consultation!

ON LINE ACCESS

If you would like to book appointments on line, order repeat medication or view your medical records on line you need to bring two forms of ID to the surgery.  We will then ask you to fill out a form requesting on line access.  A letter with username and password will be issued for you to then access this facility.

We ensure that your personal medical information is kept secure whilst it is on our computer systems, however, please understand that when you access medical information online, it becomes your  responsibility.  Please protect it.

Commuter Surgery

We have introduced an early Friday morning surgery with Dr Marazzi starting at 7.30 am.  This surgery is not a ‘walk in’ surgery and appointments need to be booked in advance.   We hope this early start will enable patients who require a routine appointment and who find it difficult to come during office hours, the opportunity to attend at a more convenient time.  We will monitor the feedback/popularity of this surgery with a view to extending this service. Please note reception on this day opens at the usual time of 8.30am so if you have an early appointment please ring the bell at the front door.

Friends and Family Test

Please let us know what you think and where we can improve.  We would like your feedback on the care or treatment that we give you any time you visit the surgery or have contact with us.  You can say what you think without giving your name and we will use the information to plan improvements to our service.  There are several ways you can feedback to us:

  • Go to GP Feedback select our practice (The Horsley Medical Centre) and complete the questions
  • Text the word HORSLEY to  07860 035936 and answer the questions that are sent.  Standard message rates will apply.
  • Ask at reception for a paper form for you to complete by hand and leave with reception after your visit to the practice.

Patient FFT feedback from June can be seen by clicking on the link below.

June FFT 2017