Please click on link below for information regarding on line services Horsley Medical Practice offer and and how access them.
Appointments are now available to book either on line or by telephoning the surgery.
On Saturday 23rd September we held an open morning for flu vaccinations and it was a great success. The staff had baked cakes and we offered tea and cake for a donation towards buying a new fish tank. Everyone was very generous and we have raised enough money to buy a new fish tank so many thanks to everyone who attended and contributed to this.
Horsley Medical Practice is taking part in an important national project about diabetes care and treatment in the NHS. This project is called the National Diabetes Audit (NDA).
To take part we will share information about your diabetes care and treatment with the NDA. The type of information and how it is shared is controlled by law and enforced by strict rules of confidentiality and security.
Please see leaflet attachment
Our appointment system is changing both at the surgery and on line. We are introducing a new and hopefully much improved and more reliable on line appointment system on 6th April. If you wish to access the new system you will need to come into the surgery with Photo ID so we can issue you with a new password so you can register on the website. We appreciate this may be a small inconvenience but hopefully once registered you will find the new on line system much easier to use and far more reliable.
Our new reception appointments will also go live on 6th April and we appreciate your patience during the first few weeks as this is a very big change to the system we use at the moment and so it may take a little more time when booking in person or on the telephone. As with any change hopefully it will go smoothly but sometimes there are hiccups so we thank you for your understanding and cooperation.
From 1st February 2016 Guildford and Waverley CCG’s guidance on prescriptions for dental prescriptions will change and therefore any prescription for dental conditions should be obtained through a dentist. The Practice will therefore no longer be able to supply prescriptions medicines that a dentist could prescribe themselves.
GP’s will not accept request from patients to issue an NHS prescription for items prescribed on a private prescription by their dentist during dental treatment as a private patient.
The reason behind this decision is based on guidance that focuses on a need for patients to have regular check-ups with a dentist when being treated for a dental condition. GPS are being advised not to assess or treat dental conditions and to refer to a dentist who has specific expertise to carry out this role.
WHAT OUR NURSE PRACTITIONER CAN DO FOR YOU
Our Nurse Practitioner is a highly trained prescribing clinician. She has training and qualifications which enables her to diagnose, treat and prescribe for the following conditions:
Ear pain/discharge, acute cough, cold and flu symptoms, new onset of throat/mouth symptoms (tonsillitis, thrush, etc) new onset of eye symptoms, e.g. conjunctivitis, cystitis, new urinary symptoms, acute wound infections/cellulitis, viral illness, sinusitis, new onset dizziness/vertigo, new onset of abdominal pain, new onset of headache, mild anxiety/depression.
Hay fever, insect bites and stings, rashes, including impetigo and scabies, eczema/dermatitis (acute), fungal skin infections, allergies, e.g. rashes, hay fever etc, emergency contraception, worms, head lice, acute breast symptoms, nail infections, diarrhea and vomiting, acute constipation.
Acute back pain, any minor injury to limbs, neck pain (new onset), wounds, animal/human bites, minor cuts and arasions, minor burns and scalds including sunburn, minor head injury (no loss of consciousness). This list is not exhaustive
OUR NURSE PRACTITIONER CAN PRESCRIBE and can also carry out repeat prescription requests.
Please note: only one condition per consultation!
If you would like to book appointments on line, order repeat medication or view your medical records on line you need to bring two forms of ID to the surgery. We will then ask you to fill out a form requesting on line access. A letter with username and password will be issued for you to then access this facility.
We ensure that your personal medical information is kept secure whilst it is on our computer systems, however, please understand that when you access medical information online, it becomes your responsibility. Please protect it.
We have introduced an early Friday morning surgery with Dr Marazzi starting at 7.30 am. This surgery is not a ‘walk in’ surgery and appointments need to be booked in advance. We hope this early start will enable patients who require a routine appointment and who find it difficult to come during office hours, the opportunity to attend at a more convenient time. We will monitor the feedback/popularity of this surgery with a view to extending this service. Please note reception on this day opens at the usual time of 8.30am so if you have an early appointment please ring the bell at the front door.
Please see attached link regarding patient information on NHS prescribing following private assessment or treatment in the private healthcare sector.
Please let us know what you think and where we can improve. We would like your feedback on the care or treatment that we give you any time you visit the surgery or have contact with us. You can say what you think without giving your name and we will use the information to plan improvements to our service. There are several ways you can feedback to us:
- Go to GP Feedback select our practice (The Horsley Medical Centre) and complete the questions
- Text the word HORSLEY to 07860 035936 and answer the questions that are sent. Standard message rates will apply.
- Ask at reception for a paper form for you to complete by hand and leave with reception after your visit to the practice.
Patient FFT feedback from June can be seen by clicking on the link below.